Terms of Use

Last updated: December 2025Terms and ConditionsThese Terms and Conditions (“Terms”) govern your access to and use of the Disso website (www.disso.ai), the publicly accessible areas of the Disso platform, and any information, content, or services we make available through these channels (collectively, the “Services”). The Services are operated by Disso Security B.V. (“Disso”, “we”, “us”, or “our”), a company with its registered office at Juliaan Dillensstraat 10, 2018 Antwerpen, Belgium.Important: These Terms serve as the general terms and conditions governing access to and use of the publicly available Disso Services. For enterprise customers who enter into a paid subscription, private deployment, or partnership with Disso, the applicable Subscription Agreement, Data Processing Agreement, and (where relevant) Partnership Agreement will apply to the contracted services and will take precedence over these Terms in the event of any conflict. Outside the scope of such contracted services, these general Terms continue to apply. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.1. About DissoDisso is a cybersecurity company providing AI-based communication security and automated security awareness training for organizations. Our public website and demo environments exist for informational, marketing, and testing purposes only. All production use of the Disso platform inside an enterprise environment is subject to a separate commercial contract. Using the public demo or website does not grant any rights to use Disso in live production settings within your organization without such a contract.2. Use of the ServicesYou may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Access or use the Services in any unlawful or unauthorized manner, or in a way that violates these Terms.
  • Access the Services using automated scripts, bots, or other automated means without our prior permission.
  • Reverse engineer, decompile, copy, or modify any part of the Services.
  • Interfere with or disrupt the security, integrity, or performance of the Services.
  • Upload or transmit any harmful, malicious, or technologically destructive content (such as viruses, malware, or any other content intended to cause damage).
  • Misrepresent your identity or affiliation, or impersonate any person or entity, when using the Services.
  • Upload or submit any content or data that you do not have the legal right to use, or that violates any law or infringes anyone’s rights (including intellectual property and privacy rights).
You are responsible for all content and data that you submit to the Services. You warrant that you have all necessary rights to provide such content/data and that doing so will not violate any law or any third-party rights. We may suspend or restrict your access to the Services (in whole or in part) if we believe, in our sole discretion, that you have violated these Terms or are otherwise using the Services in a manner that is harmful, unlawful, or disruptive.3. Website Content and AccuracyThe information on our website is provided for general informational purposes only. It does not constitute a binding product specification, legal warranty, commercial offer, or security guarantee. While we strive to keep information up to date and accurate, we make no representation or warranty that the website content is error-free, complete, or current. If you notice any mistake or have questions about the information, you can contact us (see Section 16).4. Enterprise Deployments (Private Cloud)Disso can be deployed inside an enterprise customer’s own cloud environment (for example, in the customer’s Microsoft Azure or Amazon Web Services tenant) as a private, customer-controlled deployment. In such a scenario, the following conditions apply:
  • Data Residency: Customer data remains inside the customer’s cloud environment/tenant at all times. No customer data is transmitted to Disso’s infrastructure.
  • No Data Mining: No customer-provided data from the private deployment is used to train Disso’s AI models or otherwise improve our services outside of your environment.
  • Limited Processing: Disso processes only the information necessary to deliver the contracted service, and no data leaves the customer’s environment for processing.
  • Security Measures: The technical and organizational measures applicable to protect customer data in a private deployment (encryption, access controls, compliance standards, etc.) are defined in the enterprise Subscription Agreement and Data Processing Agreement that you sign with Disso.
Please note: Private enterprise deployments are governed by the separate agreements between you and Disso (such as the Subscription Agreement and Data Processing Agreement). These general Terms continue to apply to your use of Disso’s public-facing Services, but for any contracted private deployment, the terms of your enterprise agreement will govern and will take precedence in the event of any conflict.5. Intellectual PropertyAll rights in the Services and the Disso platform are protected by intellectual property laws. Disso’s Property: All Disso platform content and technology (including but not limited to our software, AI models and classifiers, algorithms, trademarks, logos, brand names, documentation, and any content originating from Disso) are the exclusive property of Disso Security B.V. We retain all rights, title, and interest in and to these assets. They may not be used, reproduced, or distributed without our prior written consent. User Content: Any content that you (or other users) create and submit within the Services remains your property. Disso does not claim ownership of user-generated content. By submitting content, however, you grant us a license to use, store, and process that content solely for the purpose of providing the Services to you and as otherwise permitted by our Privacy Policy. Apart from this limited license, nothing in these Terms transfers any ownership of your content to us.6. Data Handling and PrivacyYour privacy is important to us. All collection, use, and processing of personal data in connection with the Services are governed by our Privacy Policy (available on our website), which is incorporated into these Terms by reference. By using the Services, you agree to the terms of our Privacy Policy. This means, for example, that you consent to any data practices described there (such as analytics or cookies on the website, etc.). If there is any conflict between these Terms and the Privacy Policy regarding personal data, the Privacy Policy will prevail for matters of data protection.7. No Security GuaranteesWhile Disso provides tools to support cybersecurity awareness and threat detection, no security solution can guarantee complete protection. You understand that any descriptions of our product’s capabilities on the website or in demos are illustrative and not a promise that the same results will be achieved in all environments. We strive to help you improve your security, but using our Services does not guarantee that you will never experience a cybersecurity incident. For enterprise customers, any specific performance commitments, uptime guarantees, or security warranties will be defined exclusively in your Subscription Agreement (or other contract) with Disso. Outside of such contractual commitments, the Services are provided without any guarantee of results or security outcomes (as further disclaimed below).8. Third-Party ServicesWhen the Disso platform relies on third-party services or components, these may include infrastructure providers (such as Microsoft Azure), open-source AI models (e.g., Mistral AI), or workflow tools such as n8n. For Disso-hosted services, our current sub-processors are listed at https://disso.ai/data-agreement/subprocessors.

In private deployments inside a customer’s cloud environment, some of these components may be replaced by services native to the customer’s environment. The exact third-party services used in your deployment will be defined in the Architecture Documentation and are subject to the terms and privacy policies of those providers.

Disso is not responsible for the availability or performance of third-party services it does not control. If such a service experiences downtime or a vulnerability, Disso will assist as agreed in your contract, but the third-party provider’s terms govern any remedies or liabilities.9. Disclaimer of WarrantiesUse at Your Own Risk: Our Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties or representations of any kind, whether express, implied, or statutory, regarding the Services. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, all of which we expressly disclaim. For example, we do not warrant that the Services will meet your requirements, achieve any particular results, operate without interruption, or be error-free. We provide the Services to you as-is - you assume all responsibility for using them. Any reliance you place on the information or functionality of the Services is at your own risk.10. Limitation of LiabilityTo the maximum extent permitted by applicable law, Disso shall not be liable for any indirect, incidental, special, consequential, or punitive damages whatsoever. This includes, without limitation, any loss of profits or revenue, loss of data, loss of use, loss of goodwill, business interruption, or any other intangible losses, whether incurred directly or indirectly, resulting from:
  • Your use of or inability to use the Services. (For example, if you cannot access the platform or the platform does not function as expected, we are not liable for any consequences.)
  • Any conduct or content of any third party on the Services. (For example, if other users post harmful information or if third-party components integrated with the Services malfunction, we are not responsible for those.)
  • Any content obtained from or through the Services. (For example, if you rely on a training tip or an analysis result from our demo and it turns out to be inaccurate or harmful, we are not liable for damages arising from that.)
  • Unauthorized access, use, or alteration of your transmissions or content. (For example, if someone gains unauthorized access to your account or data on our platform, we are not responsible for any damage that may result, except as required by law.)
Cap on Liability: In any case, Disso’s total cumulative liability to you for all claims arising out of or relating to the Services or these Terms will not exceed the total amount (if any) you have paid to Disso for use of the Services in the 12 months immediately preceding the claim. For most users (who use the website and demos free of charge), this amount is zero. This limitation applies whether the claim is based on warranty, contract, statute, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages or liabilities. Exceptions: Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of liability for certain types of damages. In such jurisdictions, some of the above disclaimers and limitations may not apply to you to the extent disallowed by law. However, they will apply to the fullest extent permitted by the applicable law.11. IndemnificationYou agree to indemnify, defend, and hold harmless Disso, its affiliates, and their officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) that arise out of or relate to (a) your use or misuse of the Services, (b) any content or data you submit or transmit through the Services, or (c) your violation of these Terms or any applicable law. This means that if a third party makes a claim against Disso due to your actions (for example, alleging that content you uploaded infringes their rights or that you violated a law using our Services), you will be responsible for any costs or damages we incur as a result, including our legal fees, to the extent allowed by law. We will promptly notify you of any such claim and may require you to respond and/or defend it, at your expense. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case, you agree to cooperate with our defense of that claim).12. Changes to the Services and TermsWe reserve the right to update, modify, or replace these Terms at any time without prior notice. If we make changes, we will update the “Last updated” date at the top of these Terms. It is your responsibility to check for updates to the Terms periodically. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised Terms. We also reserve the right to change, suspend, or discontinue the Services (or any part of them) at any time. For example, we may add or remove features, impose usage limits, or shut down the public demo environment without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services. If you do not agree to any updated Terms or are dissatisfied with any Service changes, you should stop using the Services.13. Governing Law and Dispute ResolutionThese Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of laws principles. If any dispute arises out of or relates to these Terms or your use of the Services, and if it cannot be resolved amicably, it shall be resolved exclusively in the courts of Belgium. You and Disso consent to the personal and exclusive jurisdiction of the Belgian courts for the purpose of litigating any such dispute. (For clarity: The choice of Belgian law and courts applies to these Terms because Disso Security B.V. is based in Belgium. If you are an enterprise customer with a separate negotiated contract, the governing law and dispute resolution forum for that contract may be different as specified in that contract.)14. Entire AgreementThese Terms (together with our Privacy Policy and any other documents incorporated by reference) constitute the entire agreement between you and Disso regarding your use of the public Services. They supersede any prior agreements, understandings, or communications (whether oral or written) between you and us relating to your use of the Services. Please note that this clause applies only to the scope of Services governed by these Terms. If you have a separate Subscription or Partnership Agreement with Disso for a private deployment or paid service, the terms of that signed agreement will supersede these Terms to the extent of any conflict, for the services covered by that agreement (as stated in Section 1 and Section 4 above).15. AssignmentYou may not assign or transfer these Terms or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms (in whole or in part), and delegate our obligations, without restriction and without notifying you. For example, we may assign these Terms to a successor in the event of a merger, acquisition, or sale of our business or assets. These Terms will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.16. SeverabilityIf any provision of these Terms is held to be invalid, unlawful, or unenforceable, such provision shall be interpreted, limited, or modified to the minimum extent necessary to make it valid and enforceable. If this is not possible, the provision shall be deemed severed from these Terms, and the remaining provisions will continue in full force and effect.17. Force MajeureDisso will not be liable for any delay or failure to perform its obligations under these Terms to the extent caused by events or circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, power or internet outages, failures of third-party services, labour disputes, or other events commonly recognized as force majeure. During such events, Disso’s obligations will be suspended for the duration of the disruption.18. Contact InformationIf you have any questions, concerns, or comments about these Terms or the Services, please contact us via email at [email protected]. We value communication with our users and will do our best to address your inquiry promptly. By using our Services, you acknowledge that you have read and agree to abide by these Terms. If you do not agree to these Terms (or any updated Terms in the future), you must refrain from using the Services.