Privacy Policy

Privacy Policy
Last Updated: August 2024

1. Introduction
Tobar Rios B.V. dba Disso ("Disso," "our," "us," and "we") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes the types of personal information we collect, including information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws. This does not include data that has been effectively irreversibly anonymized or aggregated such that it can no longer enable us or others, whether in combination with other information or otherwise, to identify an individual (“Personal Information”). We may collect Personal Information from you, the user ("you" and "your"), automatically or that you may provide when you visit the website https://disso.ai/ and any affiliated third-party websites that may contain a link to this Privacy Policy (collectively, the "Website"), or when using our services (the “Services”). This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy does not apply to Personal Information collected via any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website or Services.
Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, including our use and disclosure of your Personal Information, please do not use our Website or Services and do not provide us with any of your information. By accessing or using the Website or Services, you agree to the terms of this Privacy Policy and consent to our privacy practices described in this Privacy Policy, including our use and disclosure of your Personal Information as described below.
This Privacy Policy may change from time to time, as described below in Section 2 (Changes to Our Privacy Policy). Your continued use of the Website or Services after we make changes is deemed and treated as your acceptance of those changes, so please check the Privacy Policy periodically for updates.
Please note that Disso is located in the Netherlands, and any information you provide to us may be stored in the Netherlands or other locations where our service providers operate. If you are providing Personal Information from the European Union or other regions with laws governing data collection and use that may differ from Dutch law, please note that you are transferring information about you, including Personal Information, to a country and jurisdiction that may not have the same data protection laws as your region. We will transfer this data based on your consent or an appropriate transfer mechanism as applicable per our agreements with our customers.

2. Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat our users' Personal Information, we will notify you by sending an email to the primary email address specified in your account and/or through a notice on the Website. The date the Privacy Policy was last revised is identified at the top of this webpage as the “Last Modified” date. When you use any Website or Services after any revisions or modifications to this Privacy Policy, you agree to and accept the revisions and modifications. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

3. Children
Our Website and Services are not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on the Website or Services. If you believe we might have any Personal Information from or about a child under 16, please contact us at contact@disso.ai and we will make efforts to promptly remove the Personal Information.

4. Information We Collect About You and How We Collect It
We collect several types of Personal Information from and about users of our Website and Services, including:

Directly from you when you provide it to us;
Automatically as you navigate through the Website;
Through your use of the Services; and
From third parties.

4.1. Personal Information You Provide to Us.
The Personal Information we collect directly from you may be via your actions such as filling out forms on our Website, administrative services to facilitate registration and payment for the Services, subscribing or purchasing services or products we offer, signing up for a contest or promotion, reporting a problem, or requesting Services or information from us. Such Personal Information may include:

Identifiers. This includes your name, email address, telephone number, postal address, and other contact information you provide to us.
Email Communications between us. This includes records and copies of your correspondences (including email addresses) if you contact us.
Survey Responses. This includes your name, email address, and other information you voluntarily provide.
Information in Customer Records. This includes details of transactions and of the fulfillment of your orders.
You may be required to provide financial and bank information prior to placing an order. Please note, we do not store financial and bank information; such information is securely processed and stored by Stripe, our payment processor. For more information on Stripe’s privacy practices, please visit: https://stripe.com/privacy.

4.2. Information We Collect Through Automatic Data Collection Technologies and Do-Not-Track Signals.
As you navigate through and interact with our Website, we may use cookies, tags, web pixels, and similar automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Section 8 (Choices About How We Use and Disclose Your Information).
Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).****
JavaScript & other tags. Pages of our Website may also use JavaScripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or "cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
Other Tracking Technologies. We may also use tracking technologies to collect "clickstream" data, such as the domain name of the service providing you with internet access, your device type, the IP address used to connect your computer to the internet, your browser type and version, your device’s operating system and platform, the average time spent on our Website, pages viewed, content searched for, access times, and other relevant statistics. We may assign unique identifiers to the device or other credentials you use to access the Website for the same purposes.

This information may include:

Usage Details. Details of your visits to our Website, including traffic data, generalized location data, logs, other communication data, and the resources that you access and use on the Website.
Device Information. Information about your computer or mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.
Location Information. Real-time information about the location of your device. You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by changing the relevant preferences and permissions in your device or browser settings, such as by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information.

This information may be used in connection with:

Analytics & Optimization. Collection of this information helps us to deliver a better and more personalized service, including by: (i) enabling us to estimate our audience size and usage patterns; (ii) storing information about your preferences to customize our Website to your individual interests; (iii) speeding up your searches; and (iv) recognizing you when you return to our Website. We may use third-party service providers to monitor and analyze the use of our Website, such as Google Analytics and Hotjar. Such service providers often have their own separate privacy practices.
Security. Collection of this information helps us to maintain the security of the Website and Services.****
Behavioral Remarketing. We may also use remarketing services to advertise on third-party websites to you after you visit our Website. For this purpose, visitors are grouped by certain actions on our Website (e.g., by duration of a visit). This enables us to understand your preferences and to show you personalized advertising even if you are currently surfing on another website that participates in the same advertising network as us. We may utilize Meta, LinkedIn, Twitter, Google Ads, and similar ad networks.

Your browser may provide you with the option to refuse some or all browser cookies, or to remove cookies from your browser. You can exercise your preferences in relation to cookies on our Website by taking steps outlined below.

First-Party Cookies*.* You can use the browser with which you are viewing the Website to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings). Please note, if you set your browser to disable cookies, you may not be able to access certain secure areas of the Website. Also, if you disable cookies, other parts of the Website may not work properly. You can find more information about how to change your browser cookie settings at https://www.allaboutcookies.org .
Third-Party Cookies*.* If you wish to opt in or opt out of third-party advertising networks and similar entities that use advertising cookies, then please visit https://www.aboutads.info/choices. For more information about third-party advertising networks and similar entities that use these technologies, please see https://www.aboutads.info/consumers.
Google Analytics. We use Google Analytics on our Website to help us analyze traffic and improve services. For more information on Google Analytics’ processing of personal information, please see https://www.google.com/policies/privacy/partners/. You may opt out of the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Google AdWords. Our Website also uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors of our Website. That could mean that we advertise to previous visitors who have not completed a task on the Website. Such advertisements could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to sites. Any data we collect will be used in accordance with this Privacy Policy, and Google is responsible to abide by its own privacy policy. You can set your preferences for how Google advertises to you using the Google Ad Preferences page: https://adssettings.google.com/.
Social Media & Search Pixels. We use Meta Pixel, LinkedIn pixel, Twitter pixel, and other social media and search pixels to better measure, optimize, and retarget our marketing campaigns. This allows user-specific behavior to be tracked after the user has been redirected to the advertiser’s website by clicking on a social media or search ad. This enables us to measure the effectiveness of social media and search ads for statistical and market research purposes. The data collected in this way is anonymous to us; in other words, we do not see the Personal Information of individual users. This data is stored and processed by the social media and search providers. The social media and search providers may link this information to your social media or search account and also use it for their own promotional purposes, in accordance with their data usage policies. For more information, please visit the provider’s privacy policies, including:
https://www.facebook.com/about/privacy/. For more information on opt-out options, please visit: https://www.facebook.com/help/568137493302217.

Some browsers have a “Do Not Track” (DNT) feature that lets you tell websites and online services that you do not want to have your online activities tracked. Do-Not-Track is a public-private initiative, http://www.w3.org/2011/tracking-protection/, that has developed a technical "flag" or signal that an end-user may be able to activate within their browser software to notify websites that they do not wish to be "tracked" by third parties as defined by the initiative. The initiative, however, has not reached a consensus as to exactly what technical or other actions those parties receiving the signal should take. As such, we do not monitor or respond to DNT browser signals. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.
4.3. Information We Collect Through the Services.

Email Analysis. We collect records and calculations of your email scores, sentiment and tone analyses, and other usage data as it relates to our Services.
Company Usage Data. We collect usage data from the Services, including, without limitation, data used to identify the source and destination of a communication, activity logs, data used to optimize and maintain performance of the Services, and data used to investigate and prevent system abuse.
Performance Data. As consented to by you, we may have access to performance data to provide benchmarking, progress reports, and coaching recommendations. We only use this data in accordance with our Terms of Service and our agreement with the company or individual contracting with us to provide the Services requested, as applicable.
Email Communications uploaded to the Services. We collect copies of your correspondences while you use the Services, including, as consented to, historic correspondences. We may store up to two years of email correspondence for historical analysis and insights. We only use this data (a) in accordance with our agreement with the company or individual contracting for the Services, (b) to provide the Services requested; and/or (c) to improve our products and services. Data obtained through APIs will only be used in accordance with applicable policies surrounding the allowable usage of that content. (please see below for details on how we use Google Workspace Data)
Information Regarding Third Parties. Some of our Services allow you to provide us with Personal Information relating to other parties, such as names, email addresses, and contents of communications (collectively, “Third-Party Data”). For example, you may provide us with Personal Information about someone else when using our Services to analyze email communications. If you use any feature of the Services that allows you to submit Third-Party Data, you acknowledge, represent, and agree that (a) you have the authority of the relevant other party for us to access and use the relevant Third-Party Data, and (b) you have notified these other parties and informed them of how their information is collected and used by us to provide the Services. We reserve the right to identify you as the person who has provided the information in any messages that are sent to other parties. We use Third-Party Data (a) in accordance with our agreement with the company or individual contracting for the Services, (b) to provide the Services requested; and/or (c) to improve our products and services, including for use with and de-identified training of our machine learning and artificial intelligence models.
Information received from or through Google Workspace APIs will only be used in accordance to the Google User Data Policy, including the Limited Use requirements. Data obtained through Google APIs has not and will not be used to develop, improve, or train Generalized AI or ML models.

4.4 Personal Information Received from Third Parties
In some instances, we may receive Personal Information about you from other parties, such as our affiliates, business partners, service providers, and public platforms (e.g., Google, LinkedIn, etc.). That information may be obtained online, offline, or through publicly available resources. We may combine this information with the information you provide, and other data we already have about you.

5. Third-Party Use of Cookies and Other Tracking Technologies.
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties (e.g., Google) may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 8 (Choices About How We Use and Disclose Your Information).

6. How We Use Your Information
We may use de-identified and/or aggregated information that does not identify any individual, as permitted by applicable law. We process your Personal Information on the legal basis of consent (which may be withdrawn), contract, and the legitimate interest of providing and developing the Services. We use information that we collect about you or that you provide to us, including any Personal Information:

To present our Website, our Services and their contents to you;
To provide you with information, products, or services that you request from us;
To fulfill any other purpose for which you provide it;
To provide you with notices about your account and or subscription, including expiration and renewal notices;
To monitor and analyze trends and aggregate information;
To protect and prevent against fraud and misuse of the Services;
To notify you about changes to our Website or any products or services we offer or provide though it;
In any other way we may describe when you provide the Personal Information;
To improve the Website and Services by solving technical problems, to calculate overall usage statistics, for internal marketing and promotional purposes, and for service development and content improvement;
To maintain the security and integrity of the Website, Services, and our IT systems;
To contact you about our own and third parties' goods and services that may be of interest to you.
If you do not want us to use your information in this way, please reach out at contact@disso.ai. If you wish to stop receiving certain emails, please click the "unsubscribe" link at the bottom of the email or notify us by email at contact@disso.ai.. For more information, see Section 8 (Choices About How We Use and Disclose Your Information).
To enable us to display advertisements to our advertisers' target audiences.
Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
As set forth in any separate agreement between you and us;
To carry out our obligations, including contractual obligations, and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and to enforce our Terms of Use;
For any other purpose with your consent.

7. Disclosure of Your Information
We may disclose de-identified and/or aggregated information that does not identify any individual, as permitted by applicable law.
We may disclose Personal Information that we collect or that you provide as described in this Privacy Policy:

To our parent companies, subsidiaries, and affiliates;
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To our third-party payment processors to facilitate and complete your order or transaction;
To entities that perform marketing or data aggregation services on our behalf, or with which we or an affiliate has joint marketing arrangements, including without limitation your contact information;
To analytics-based technologies to assist with personalization, advertising, and marketing, including without limitation your device information, location, usage data, and IP address. These technologies capture how you interact with our Website and Services through behavioral metrics to improve and market our Services;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website or Services users is among the assets transferred;
To third parties to market their products or services to you if you have these disclosures (for more information, see Section 8 (Choices About How We Use and Disclose Your Information));
As set forth in any separate agreement between you and us;
For any other purpose disclosed by us when you provide the information;
For any other purpose with your consent.

We may also disclose your Personal Information:

To enforce or apply our terms of use ("Terms of Use"), other agreements, and any other documents included or referenced therein (all of which are incorporated into and made a part of this Privacy Policy by this reference); and
When we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, other users, service providers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

We do not sell your information to third parties.

8. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your Personal Information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising (e.g., Google). If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by sending us an email stating your request to contact@disso.ai.
Promotional Offers from us. If you do not wish to have your email address/contact information used by us to promote our own or third parties' products or services, you can opt out by sending us an email stating your request to contact@disso.ai. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use Personal Information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt out by emailing us at contact@disso.ai.

9. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid during such time. When Personal Information is no longer needed or legally required, it will be permanently deleted or de-identified so that it can no longer be associated with a specific individual.
We will retain up to two years of email correspondence uploaded to the Services for historical analysis and insights.

10. Accessing, Correcting, and Deleting Your Personal Information
To delete your personal information, please submit a request to our support team via email at contact@disso.ai.
Except as described above with regard to raw email storage, we cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

11. Your California Privacy Rights
Our obligations with respect to Personal Information obtained via an agreement with another individual or entity (e.g., your employer) are covered under such customer agreement. If you are a user of any Services on behalf of such a customer, please direct your concerns or privacy related questions to that customer (e.g., your employer). If you are a customer of the Services, the rights below may apply to you.
Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to California Disclosure Information.
Under the California Consumer Privacy Act of 2018, as revised and updated by the California Privacy Rights Act (collectively, “CCPA”), consumers have certain rights regarding their Personal Information, as described below.

Right of Access: You have the right to request, twice in a 12-month period, that we disclose to you the following information about you, limited to the preceding twelve (12) months:
The categories of Personal Information that we collected about you;
The categories of sources from which the Personal Information is collected;
The business or commercial purpose for collecting or selling Personal Information;
The categories of third parties with whom we share Personal Information;
The specific pieces of Personal Information that we have collected about you;
The categories of Personal Information that we disclosed about you for a business purpose or sold to third parties; and
For each category of Personal Information identified, the categories of third parties to whom the information was disclosed or sold.
Right of Deletion: You have the right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.
Right to Opt Out: You have the right to opt out of the disclosure of Personal Information about you for monetary or other valuable consideration. However, we may use tools described above such as Google Analytics, which may be interpreted as sharing your Personal Information. As such, please reference the above Section 8 (Choices About How We Use and Disclose Your Information) for opt-out rights regarding these tools.
Right to Opt In: We do not have actual knowledge that we collect, share, or sell the Personal Information of minors under the age of 16 without proper consent of a parent or guardian.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to request specific limitations on further sharing, use, or disclosure of your Sensitive Personal Information that is collected or processed for certain reasons outside of providing the Services. However, we do not collect or process Sensitive Personal Information for any of these reasons.
Right to Correction: You have the right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.

To make a request the information we have described in this Section or make any other requests under this Section, please see Section 17 (Contact Information) of this Privacy Policy to contact us. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.

12. Right to Non-Discrimination
We may not discriminate against you because you exercise any of your privacy rights contained in this Privacy Statement including, but not limited to:

Denying goods or services to you;
Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Providing a different level or quality of goods or services to you; or
Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Verifying Requests

To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request. If you request access to or deletion of your Personal Information, we may require you to provide any of the following information: your email and phone number, customer information, and/or account sign-up authentication or other information needed to verify your identity depending on the sensitivity of the Personal Information that is the subject of the request. When you make such a request, you can expect the following:

As required under applicable law, we will verify your identity. You will need to provide us with your email address and full name. We may ask for additional information if needed.
We will confirm that you want your information accessed, corrected, and/or deleted.
We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
We will respond to your request within 45 days upon receipt of your request. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
In certain cases, a request for access, correction, or deletion may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, or if we need the information for internal purposes such as providing Services or completing an order. If we deny your request, we will explain why we denied it and delete any other information that is not protected and subject to denial.
Authorized Agents

You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:

A copy of your written permission to the authorized agent; and
Verification of your own identity directly with us.

We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. We may also deny a request from an agent that does not meet the requirements for authorized agents under the CCPA.

13. EEA and UK Privacy Rights
Our obligations with respect to Personal Information obtained via an agreement with another individual or entity (e.g., your employer) are covered under the customer agreement we enter into between us and such customers. If you are a user of any Services on behalf of a customer, please direct your concerns or privacy related questions to that customer (e.g., your employer). If you are a customer of the Services, the below rights may apply to you.
In countries within the EEA, and in the UK, you have the right, in certain circumstances, to (i) require us delete your Personal Information, (ii) require us to restrict processing of your Personal Information (for example, if you contest the accuracy of that information), (iii) receive a copy of the Personal Information you provided to us in a structured, commonly used, and machine-readable format and/or instruct us to transmit that data to a third party; and (iv) object to our continued processing of your Personal Information, for direct marketing (including profiling) or other purposes.
You may object to Personal Information processed pursuant to our legitimate interest. In such case, we will no longer process your Personal Information unless we can demonstrate appropriate, overriding legitimate grounds for the processing or if needed for the establishment, exercise, or defense of legal claims. You may also object at any time to processing of your Personal Information for direct marketing purposes by clicking “Unsubscribe” within an automated marketing email or by contacting us as stated below.
To make a request the information we have described in this Section or make any other requests under this Section, please see Section 17 (Contact Information) of this Privacy Policy to contact us.

14. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services and Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure and can potentially be intercepted or incorrectly routed. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website and Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on any Website or Services. Please consider this before submitting any information to us or through the Website or Services.

15. Credit Card Processing and Data Security
We do not receive funds directly from you when you purchase our services or products. We utilize a third-party billing and payment processing gateway, provided by Stripe, Inc., who provides the infrastructure and security necessary to provide secure transmission of your credit card transaction data. Stripe, Inc.’s terms of service are available at https://stripe.com/us/legal and its privacy policy is available at https://stripe.com/us/privacy, which are incorporated by reference herein. We can only accept credit cards for processing through our secured payment-processing gateway. Although we do not control the security environment for them and cannot make any guarantees regarding the secure processing of your credit card transaction data, we want to inform you that our credit card processor is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. We require that our credit card processors are compliant with PCI DSS. PCI DSS is the bankcard industry’s stringent security standard. Examples of our credit card processor’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of order information to and from our customers; restricting access to personal information; and periodic security audits by third-party security experts.

16. Social Media
Any information, communications, or material of any type or nature that you submit to us through a third-party website including, but not limited to, any of our Websites or accounts contained on a social media platform or website such as Facebook, Instagram, LinkedIn, or Twitter, whether by email, posting, messaging, uploading, downloading, or otherwise (collectively, a "Submission"), is done at your own risk and without any expectation of privacy. By visiting any Website that is contained on a social media platform and/or website, you are representing and warranting to us that you have reviewed the applicable social media platform's or website's privacy policy and terms of use and that you will abide by all such provisions contained therein. We cannot control the actions of the providers or the other users of any social media platform or website and we are therefore not responsible for any content or Submissions contained on such websites or platforms. We do not guarantee the privacy and safety of those areas. We encourage you to be wary of providing any of your Personal Information in such public forums. The information you submit can be collected and used by people you do not know. Again, your use of those features and your Submissions are fully at your own risk.

17. Monitoring and Enforcement
We have implemented various measures to monitor compliance with and enforce the elements in this Privacy Policy; however, we expressly disclaim the obligation to monitor such compliance. If you have a privacy related inquiry, complaint or dispute, please contact us at the postal address, telephone number, or email listed in Section 17 (Contact Information) of this Privacy Policy.

18. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: contact@dissoi.ai